Level 1 Server Management

If you don't have a very active support queue, the level 1 support plan is ideal. It's a good fit if the number of L1 and L2 queries far equal the number of L3 requests.

Level 1 Silver Plan

20% Industry Basic Scripting Knowledge
Varying Level of Technology Exposure Will Be Under Direct Supervision of Level III Administrator
Good in at least one OS Daily Shift Report
Account Migration 20-40 Level I Tickets
Server Monitoring 10-20 Level II tickets
Desk Management 1-5 Level III tickets
Experience Less than 1 year
Dedicated Staff - Server Admin - Silver 10 ₹79,920.00 Add to Cart

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