Majorly, the data we gather comes from your end when you visit our website, sign-up for a service, or engage in customer support activity. The information we collect may include PII or other data that could identify you personally, such as:
We do not gather information knowingly from children under the age of 16 as per the Children’s Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR).
We list out all the prominent use of the collected information.
ZoopDesk facilitates services that prominently include Hardware-as-a-Service, Datacenter Colocation, IT Managed Services, and Server Security to individuals or organizations. When delivering these services, we don’t determine the purposes and means of processing any single bit of data that our users may store or transit through those services. Each ZoopDesk customer understands the sensitivity of their data assets and deploys suitable strategies to safeguard it and may request ZoopDesk to assist, when required, in protecting the data. Importantly, ZoopDesk does not store customer passwords or private SSH keys and has no access to customers’ server data.
ZoopDesk is thoroughly committed to taking appropriate security measures to safeguard the confidentiality of the information in our possession. Notably, the databases with users’ data are accessible only by ZoopDesk teams, who are bound by a confidentiality and non-disclosure agreement.
ZoopDesk does not share, sell, rent, or trade personally identifiable information with third parties.
If you have any questions or concerns regarding ZoopDesk privacy, send us a detailed message at this address - firstname.lastname@example.org. We will answer at the earliest possible.