The Live Conversation Support Team plan is reserved for service providers that have a constant chat flow of more than three chats at any given time. This team plan enables you to deliver live chat help without any waits on your website. If you have less than three conversations, it is preferable to engage a specialist helpdesk support persons or team for billing, sales, or technical difficulties and have them manage chat alongside the helpdesk rather than using this exclusive chat option.
Features | BILLING ₹2,56,000 / Per Month Add to Cart |
SALES ₹2,56,000 / Per Month Add to Cart |
TECHNICAL SUPPORT ₹2,16,000 / Per Month Add to Cart |
---|---|---|---|
Live chat support* | Any | Any | Any |
Transparent Support | Yes | Yes | Yes |
Chat Transfer and Escalations | Yes | Yes | Yes |
Simultaneous chats | 3 | 3 | 2 |
ICan help in active promotional offers | Yes | Yes | Yes |
Can handle L1 technical chats | Yes | Yes | Yes |
Can handle L2 technical chats | No | No | Maybe |
Can handle L3 technical chats | No | No | Maybe |
Policy Training needed | Yes | Yes | Maybe |
Monthly Pricing | ₹2,56,000 | ₹2,56,000 | ₹2,16,000 |
Add to Cart | Add to Cart | Add to Cart |
*Prefers chat systems that are Linux/Web based over those that are just Windows based.