We are the global leader in End-to-End IT Managed Services, Server Management & Security, and Datacenter Services discipline.
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© 2022 Zoopdesk All Rights Reserved
ZoopDesk’s server based subscription plans provide helpdesk management without any limit on per server basis. This provides her clients the liberty to focus better on their competitive strategies rather than helpdesk. ZoopDesk offers this particular plan is for servers of Web Hostings, VoIPs(voice over internet protocol) & Game.
| Services Offered | BRONZE ₹4720 / Per Server Add to Cart |
SILVER ₹7120 / Per Server Add to Cart |
GOLD ₹10320 / Per Server Add to Cart |
|---|---|---|---|
| 24×7×365 Support | Yes | Yes | Yes |
| No. of Tickets | Unlimited | Unlimited | Unlimited |
| Live Chat Support | No | No | Yes |
| Pre-Sales Support | Yes | Yes | Yes |
| Helpdesk Support | Yes | Yes | Yes |
| L1 & L2 Support | Yes | Yes | Yes |
| L3 Support | No | Yes | Yes |
| Avg. Response Time | 30 Minutes | 30 Minutes | 30 Minutes |
| Avg. Resolution Time | 6 Hours | 6 Hours | 6 Hours |
| Predetermined response | No | No | No |
| DC communication | Yes | Yes | Yes |
| OS Supported | Linux & Windows | Linux & Windows | Linux & Windows |
| Control Panel | Needed | Not Needed | Not Needed |
| No. of Domains | Unlimited | Unlimited | Unlimited |
| Monitoring of Server | No | Yes | Yes |
| Backup Management | No | No | Yes |
| Restoration of Server | Yes | Yes | Yes |
| Migration of Server | No | Yes | Yes |
| Management of Server | No | Yes | Yes |
| Add to Cart | Add to Cart | Add to Cart |
Contact ZoopDesk’s Support Team with your Requirements ✉
Recommended Add-ons
| Live Chat Support | 1 | ₹4,720.00 | Add to Cart |
|---|---|---|---|
| Server Monitoring – Advanced | 1 | ₹3,996.00 | Add to Cart |
| Server Monitoring – Basic | 1 | ₹1,200.00 | Add to Cart |
No, only hosting-related support is provided for common applications.
No, this directly lies under System Administration.
Yes, Server reboots are included in our plans. We operate that from two sources:
After mutual discussions, we offer a pro-rated refund if we fail to satisfy our clients. However, so far we haven’t come across any such situation.
We are the global leader in End-to-End IT Managed Services, Server Management & Security, and Datacenter Services discipline.
Company
COMPANY POLICY
© 2022 Zoopdesk All Rights Reserved