ZoopDesk Server Based Subscription Plans

ZoopDesk’s server based subscription plans provide helpdesk management without any limit on per server basis. This provides her clients the liberty to focus better on their competitive strategies rather than helpdesk. ZoopDesk offers this particular plan is for servers of Web Hostings, VoIPs(voice over internet protocol) & Game.

Plan Details

Services Offered BRONZE
/ Per Server
Add to Cart
/ Per Server
Add to Cart
/ Per Server
Add to Cart
24×7×365 Support Yes Yes Yes
No. of Tickets Unlimited Unlimited Unlimited
Live Chat Support No No Yes
Pre-Sales Support Yes Yes Yes
Helpdesk Support Yes Yes Yes
L1 & L2 Support Yes Yes Yes
L3 Support No Yes Yes
Avg. Response Time 30 Minutes 30 Minutes 30 Minutes
Avg. Resolution Time 6 Hours 6 Hours 6 Hours
Predetermined response No No No
DC communication Yes Yes Yes
OS Supported Linux & Windows Linux & Windows Linux & Windows
Control Panel Needed Not Needed Not Needed
No. of Domains Unlimited Unlimited Unlimited
Monitoring of Server No Yes Yes
Backup Management No No Yes
Restoration of Server Yes Yes Yes
Migration of Server No Yes Yes
Management of Server No Yes Yes
Add to Cart Add to Cart Add to Cart

In Harmony With

Contact ZoopDesk’s Support Team with your Requirements ✉

Recommended Add-ons

Live Chat Support 1 ₹4,720.00 Add to Cart
Server Monitoring – Advanced 1 ₹3,996.00 Add to Cart
Server Monitoring – Basic 1 ₹1,200.00 Add to Cart

Frequently Asked Questions

No, only hosting-related support is provided for common applications.

No, this directly lies under System Administration.

Yes, Server reboots are included in our plans. We operate that from two sources:

  • Remote Console
  • Data Center Help Desk

After mutual discussions, we offer a pro-rated refund if we fail to satisfy our clients. However, so far we haven’t come across any such situation.