Dedicated Support Team - Team Plans

Our experts are the finest, especially when you, as a business owner, are enthusiastic about demanding and receiving the best from your stakeholders. If you're seeking for an extended offshore team or branch to manage your assistance, we can assure you that we're the most cost-effective alternative! Consider ZoopDesk as your transparent support partner who can give the quality you want, rather than outsourcing your web hosting support to us.

Work culture and ethics at ZoopDesk mould our committed support staff to be nothing but the finest, starting with a initial rigorous induction training. Their slogan is quality, and they realise the importance of putting great work first. Each level of our precise and demanding procedure guarantees that our expert's performance is constantly monitored.

Features BASIC
/ Per Month
Add to Cart
/ Per Month
Add to Cart
/ Per Month
Add to Cart
Support Available 24*7 Yes Yes Yes
Vendor Certified Engineers Yes Yes Yes
Industry Level of Engineers L1 L2 L3
Expert Level Sanga Abott Master/GrandMaster
24*7 Monitoring of the Server Yes Yes Yes
Support for Instant Messenger Yes Yes Yes
Clients Per Team Number 1 1 1
The Number of Servers 1 1 1
Clients Per Team Number 100 200 300
The Number of Tickets 60L1/15L2/5L3 90L1/30L2/15L3 120L1/60L2/30L3
The Number of Employees 4 4 4
Help Desk Support Yes Yes Yes
Guaranteed Response Time 15 mins 15 mins 15 mins
Guaranteed Resolution Time 6 hours (99%) 6 hours (99%) 1 hour (95%)
Management of Backups Yes Yes Yes
Report for the Day (On Demand) Yes Yes Yes
To whom do they Report Account Manager Account Manager Operations Manager
On Call (On Demand)* Yes Yes Yes
Video Chat (On-Demand)* Yes Yes Yes
Data Migration Websites Servers Datacenter
Best Suited for Shared/Reseller hosting Shared/Reseller/VPS/Cloud/Dedicated hosting with control panels Any OS/Any or no control panel/Any purpose
Disaster Recovery No Maybe Yes
Desktop Surveillance On Demand On Demand On Demand
Niche Market Training** No Yes Yes
Team Setup Time 7 days 7 days 7 days
No Setup Fees Yes Yes Yes
Total number of employees (including AM & QA) 6 6 5
Pricing is Calculated on a Monthly Basis ₹2,56,000 ₹3,84,000 ₹5,76,000
Add to Cart Add to Cart Add to Cart

Build Your Own Team!

*Includes a one-time setup cost

**During the first month of your team, you may be offering specialist hosting and training on issues/technologies relating to your niche hosting.

Choose the number of L1 Soldiers 1 ₹79,920.00 Add to Cart
Choose the number of L2 Warriors 1 ₹1,19,920.00 Add to Cart
Choose the number of L3 Commanders 1 ₹1,59,920.00 Add to Cart

Frequently Asked Questions

Even at work, no one appreciates it when their privacy is invaded. We recommend that you offer your team workspace autonomy, but if you insist, you may supply us with the applications you want installed.